Shipping Policy

We are now shipping online orders within India and Internationally. We also offer expedited shipping via FedEx, DHL, Aramex, Speed Post and many other logistics partners to get the shipment delivered as quickly as possible. Product prices displayed are exclusive of all import duties. To ensure the secure delivery of your order, we do not ship orders to post office boxes. We accept post office box addresses for your billing needs, if required.

If there are multiple items ordered together may not always ship together – our customer care team will be in touch with you for the same.

We try to process all deliveries through reputed courier companies. In some cases where the pincode / zipcode is not serviceable by these courier companies, we may use the Indian Speed Post for those deliveries and inform you about the same.

To inquire about shipments, please contact us at info@tanayjewels.com or call us at +91 98290 19255 between 10.30AM-6.30PM IST Monday - Saturday.

In addition, please note the following with regard to shipping:

• We cannot be held accountable for unforeseen weather conditions that delay delivery time.
• Free shipping promotion excludes any additional taxes / government charges
• Multiple items may not receive free shipping if sent to multiple addresses
• For International orders – All orders ship from India. Any import duties and taxes are charged when the parcel reaches the destination country, must be paid by the recipient. We cannot estimate the value of duties and have no control over these charges as customs policies vary from country to country. If you have questions related to custom charges please contact your local customs office or our customer care team.
• We are unable to redirect orders once items have been dispatched.
• All orders require a signature upon receipt, our courier partners require proof of identity to hand over the jewellery as well – request you provide the same when asked for.

Tanay Jewels is not responsible for any unforeseen delays in delivery due to adverse weather conditions, lock-downs or national/regional festivals or holidays. We however try our best to deliver within the promised time.

We use the most reliable courier services for deliveries including DHL, Blue Dart, Delhivery and local regional couriers for remote pin-codes or overnight deliveries.

At times orders can get delayed for reasons outside of our control. If your order is delayed beyond 2 weeks of the estimated Delivery time for some unforeseen reasons, we will get in touch with you to check if you would still like to continue with your order.

We mention the estimated delivery time for each piece in the product details page. Please reach out to us for express shipping via Whatsapp at +91-98290 19255

Shipment Tracking
You will be notified when your order ships from our warehouse with an Airway Bill Number.